New innovations also bring new fields of business. E-mobility is one such. But processes that occupy many companies can also be found in these industries: Sales and subsequent project management. Perfect, then, for automation.
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The switch to e-mobility is a strong focus of the mobility turnaround in Germany but also worldwide. Of course, new drives also require the necessary infrastructure. This gives rise to new business areas that want to accompany and master these changes.
So does the Frankfurter Chargemaker GmbH, which specializes in charging infrastructure. It offers products and services related to charging solutions: from planning and design to installation and commissioning to operation, services, energy management and charging power.
With its holistic charging solutions, the company wants to make it as easy as possible for its customers to concentrate on their business — today and in the future. This is because the charging infrastructure should not only be ideally suited to individual requirements at the time of implementation, but should also meet future requirements.
Chargemaker's goal is to significantly shape the expansion of electric mobility in Germany. The provision of charging infrastructure for residents, employees, guests or even the public is crucial for this. Chargemaker primarily wants to relieve commercial customers of the topics of operation and services, so that there is no need to build up their own resources, processes or know-how.
In order to achieve this goal, sales processes and the processes for implementing and implementing the charging infrastructure are particularly important for Chargemakers. In addition to the tasks of maintaining and operating the charging infrastructure, these represent the greatest effort.
All of these processes are characterized by the need for large amounts of data and seamless information flows. These are perfect conditions for implementing automation and integrating various applications.
Chargemaker therefore uses Chargemaker to structure the data and make it available for retrieval Airtable as a central database for projects and infrastructure in the company. Airtable It is particularly suitable for integration, as it has an excellent API interface.
The application also laid the foundation for exploring automation. Because in order to keep Airtable up to date as a structured database at all times, various processes around this database had to be automated. This is intended to avoid transmission errors and ensure good data quality at all times.
The project management tool was then added Plutio for managing the execution and implementation of projects. Chargemakers thus continued to automate and integrate further tools into the workflow across apps.
Both apps are available via Make linked together. So creates Make the bridge between the data in both applications. At the same time, this modular structure offers enormous potential for a long-term and sustainable solution, which can be gradually expanded with further additions.
With this connection, the main processes of sales and implementation of the charging infrastructure can be optimally supported. Up-to-date and accurate data is essential, particularly for sales. This not only makes it possible to achieve consistently good quality, but also drastically reduces the time required to search for the right information in the right place.
As a next step, Chargemaker will focus on further improving the interface with sales. Opportunities to further develop project management and make it even more measurable are also considered.
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